Hewlett-Packard LaserJet P2030 Series
Install Notes

Edition 1, 12/200 7

CONTENTS

I. INTRODUCTION. 2

PURPOSE OF THIS DOCUMENT. 2

WHO NEEDS THIS SOFTWARE?. 3

OVERVIEW OF THE PRINTING SYSTEM COMPONENTS. 3

End-user software components for Minimal Install on USB installations only 3

End-user software components for Typical Install 4

Device documentation. 4

Uninstall 5

II. LATE-BREAKING INFORMATION. 5

KNOWN ISSUES AND WORKAROUNDS. 5

General 5

Upgrading Windows. 7

Other Applications. 7

ISSUES FIXED. 8

III. INSTALLATION INSTRUCTIONS. 8

INSTALLING SOFTWARE ON WINDOWS 2000, XP. 8, AND SERVER 2003

Printing system installation from a CD-ROM.. 8

INSTALLING VIA ADD PRINTER. 8

INSTALLING IPv6 PRINTER. 8

PCL5e

XPS

UNINSTALLER. 8

Starting the Uninstaller 8

IV. TECHNICAL ASSISTANCE. 9

CUSTOMER SUPPORT. 9

WEB. 9

HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION. 9

V. LEGAL STATEMENTS. 9

TRADEMARK NOTICES. 9

WARRANTY AND COPYRIGHT. 9

Warranty. 9

Copyright 9

# I. INTRODUCTION

## PURPOSE OF THIS DOCUMENT

This document provides specific installation instructions and other information you should know before you install and use the printing system. The HP LaserJet P2030 Series software works with the following operating systems:

· Windows NT 4.0 (PCL 5e ONLY)

· Windows 2000

· Windows XP (32-bit and 64-bit)

· Windows Server 2003 (32-bit and 64-bit)

· Windows Vista (32-bit and 64-bit)

Note: HP LaserJet P2030 Series software does not support Windows 95, Windows 98, Windows ME and Windows Server 2000.

For instructions to install Macintosh OS components, or other systems, see the associated installation notes, readme files, or other product information for that particular system.

This file provides specific installation, compatibility, and troubleshooting information. For additional information about device features and driver features, see the device user guide and the online help included with each software component.

## WHO NEEDS THIS SOFTWARE?

All users require this printing system software to operate the HP LaserJet P2030 Series printers.

## OVERVIEW OF THE PRINTING SYSTEM COMPONENTS

The CD-ROM has software for IBM-compatible computer systems, and Apple Macintosh (and compatible) systems. For more information about a particular driver or software component, see its associated online help.

### End-user software components for Minimal Install on USB installations only

#### Drivers

A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device. The printing-system software CD-ROM that came with your device includes the following Windows drivers:

· HP LaserJet P2030 Series Host-based print driver

Some drivers for this device are available for download from the Internet. These drivers are:

· HP LaserJet P2030 Series PCL5 UPD print driver

· HP LaserJet P2030 Series XPS print driver

#### Software Applications

· None

### End-user software components for Typical Install

#### Drivers

A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device. The printing-system software CD-ROM that came with your device includes the following Windows drivers:

· HP LaserJet P2030 Series Host-based print driver

Some drivers for this device are available for download from the Internet. These drivers are:

· HP LaserJet P2030 Series PCL5 UPD print driver

· HP LaserJet P2030 Series XPS print driver

#### Software Applications

· User Guide (Windows Help format)

· HP Extended Capabilities

Additional drivers might be available from your Hewlett-Packard distributor or from online sources. See the "Technical Assistance" section of this document or the device user guide for more information about obtaining drivers and other HP software.

#### Adobe Acrobat Reader

The latest version of Acrobat Reader is available on the Adobe website at http://www.adobe.com/.

### Device documentation

The following documents are available on the printing system software CD-ROM:

#### HP LaserJet P2030 Series

· Document: HP LaserJet P2030 Series User Guide
File name: 2030UserGuide.pdf

File name: 2030UserGuide.chm
Path: <CD-ROM Drive>:\<Language>\MANUALS\2030UserGuide.pdf

Path: <CD-ROM Drive>:\<Language>\MANUALS\2030UserGuide.chm

· Document: HP LaserJet P2030 Series Install Notes
File name: 2030SeriesInstallnotes.htm
Path: <CD-ROM Drive>:\<Language>\2030SeriesInstallnotes.htm

### Uninstall

The uninstall utility allows you to remove the Windows HP printing system components. See the "Uninstaller" section for more instructions.

# II. LATE-BREAKING INFORMATION

## KNOWN ISSUES AND WORKAROUNDS

### General

· Certain high speed USB 2.0 cards ship with unsigned host controller drivers. If you have purchased a USB 2.0 add-in card and have an unsigned driver, you might experience driver installation problems or communication problems between the device and HP software. It is recommended that you always use a Microsoft WHQL Certified host controller driver with your USB hardware.

· Plug and Play print driver packages are available on the Web at the following URL:

www.hp.com/support/LJP2030series

· Functionality on systems that only meet minimum system requirements will be limited. Use of many images or videos requires a system that meets the recommended system requirements for acceptable performance and reliability.

· Troubleshooting Setup and Install

If your device is not recognized:

- Verify that your cable is USB 2.0 high-speed compliant.
- Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the computer.
- Check that the peripheral is powered on. Peripherals will not be recognized if the power is off.
- Ensure that your USB cable is no more than 15 feet or 5 meters in length.
- Check that the USB port is enabled. Some PCs ship with disabled USB ports.

· On a Thai system, some components may show English text.

### Upgrading Windows

· HP recommends that you uninstall HP devices before upgrading to a newer supported version of Windows. For example, when upgrading from Windows 2000 to Windows XP, uninstall your HP device using Add/Remove Programs and then upgrade to the new operating system. After the operating system upgrade is complete, re-install your HP device using the latest software from the following URL:

www.hp.com/support/LJP2030series

### Other Applications

· Microsoft Wordpad does not display compressed JPEG files contained in an RTF file. To display these files, use a different application such as Microsoft Word.

For an updated listing of known issues for the HP LaserJet printing system software, see the HP LaserJet P2030 Series device support pages at the following URLs:

www.hp.com/support/LJP2030series

## ISSUES FIXED

For an updated listing of issues fixed for the HP LaserJet printing system software, see the HP LaserJet P2030 Series device support pages at the following URLs:

www.hp.com/support/LJP2030series

Use the link for the "Release Notes" or "Readme File" found on the driver download page for the operating system and driver version to be used.

# III. INSTALLATION INSTRUCTIONS

When operating in a Windows environment, the CD-ROM setup or installation software detects the version and language of the operating system that you are running.

## INSTALLING SOFTWARE ON WINDOWS 2000, XP, and Server 2003

NOTE: Administrator privileges are required to install the printing system on a Windows 2000, Windows XP or Windows Vista operating system.

### Printing system installation from a CD-ROM

1. Do not plug the USB/parallel cable into the computer system.

2. Close all programs.

3. Insert the CD-ROM.

4. If the HP printing system installer program has not started after 30 seconds, complete steps 5 through 7.

5. Select Run from the Start menu on your taskbar.

6. Browse to the root directory on the CD-ROM drive.

7. Select the P2030EGSG.EXE file, click Open, and then click OK.

8. Follow the prompts.

## Installing via Add printer

The HP LaserJet P2030 Series printer may also be installed via Microsoft's Add Printer feature in the Printers folder. This is also known as Add Printer Wizard or APW. APW instructions will change slightly with different versions of Windows.

WinXP APW Install

1. Ensure the HP LaserJet P2030 Series printer has not been plugged in and is not connected to the computer.

2. From the Start menu, point to Control Panel, and click Printers and Faxes.

3. Click Add Printer, then click Next on the “Welcome to Add Printer Wizard” screen.

4. Follow the directions on screen.

5. When asked if the product is a local or network printer, select Local Printer (This is the default selection). Un-check the Automatically detect and install my Plug and Play printer checkbox. Press Next.

6a. If you are installing via USB and have not previously installed the HP LaserJet P2030 Series, there will not be a USB port installed yet. This is normal. Select LPT1: and click Next.

6b. If you are installing via USB and have previously installed and connected the HP LaserJet P2030 Series, there will be a USB port installed. Select this USB port and click Next

Note: Ensure that you connect the HP LaserJet P2030 Series to the same physical USB port you previously had it connected to.

7. Select "Have Disk" and then specify the location of the HP LaserJet P2030 Series driver to be installed.

8. If multiple selections are presented, select your printer model and click Next.

9. Follow the directions on screen.

10. When asked to connect the printer, plug in and connect the HP LaserJet P2030 Series printer to your computer.

Note: If you are not asked to connect the HP LaserJet P2030 Series printer at this time, you should plug it in and connect it to your computer when installation completes.

11. Follow the directions on the screen until installation is completed.

When installation is completed you may have two copies of the printer driver created. If this is the case, you should delete the first one created. Typically it will have the same name as your printer model. To check how many drivers were created, and to delete the first one, follow the steps below

1. From the Start menu, point to Settings, and click Printers.

2. If you have both "HP LaserJet P2030 Series " and "HP LaserJet P2030 Series (Copy 2)", do not delete the one with "Copy 2" in the name. Instead delete the first driver created called "HP LaserJet P2030 Series"

At this point you are ready to print using the "HP LaserJet P2030 Series (Copy 2)" driver.

## Printing with PCL5e

The PCL5e driver is located on the web at the following URL:

www.hp.com/support/LJP2030series

Use Add Printer Wizard to install the PCL5e driver.

## Printing with XPS

The XPS driver is located on the software CD that shipped with your printer and on the web at the following URL:

www.hp.com/support/LJP2030series

Use Add Printer Wizard to install the XPS driver.

## UNINSTALLER

After a printing system installation, use the uninstall icon in the HP LaserJet P2030 Series program group to remove all of the HP printing system components.

### Starting the Uninstaller

1. From the Start menu, in the HP LaserJet P2030 Series program group, click the HP LaserJet P2030 Series uninstall icon.

2. The printing system guides you through the removal of all of the printing system components.

# IV. TECHNICAL ASSISTANCE

Some of the following services are provided for the United States only. Services similar to those listed below are available in other countries/regions. See the device user guide or the in-box support flyer, or call your local authorized HP dealer.

## CUSTOMER SUPPORT

See your device user guide or the in-box support flyer, or call your local authorized HP dealer.

## WEB

Browse to one of the following URLs for online technical support:
www.hp.com/support/LJP2030series

### HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION

See your device user guide for additional methods of obtaining software and support information, such as printer driver distribution centers, other online services, fax services, and other online support.

# V. LEGAL STATEMENTS

## TRADEMARK NOTICES

Adobe ®, Acrobat ®, and Adobe ® PostScript ® 3(TM) are trademarks of Adobe Systems Incorporated.

Microsoft ®, Windows ®, Windows NT ®, and Windows ® XP are U.S. registered trademarks of Microsoft Corp.

UNIX ® is a registered trademark of the Open Group.

## WARRANTY AND COPYRIGHT

### Warranty

See the device user guide for complete warranty and support information.

### Copyright

© 2008 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.