# Troubleshooting -WEP-

# "Failed to connect to the wireless router <See manual>" Appears

1. Check1 Check the entered password for the wireless router and selected WEP key number are correct.

2. Check2 Reset the error, and then redo the printer setup.

   Press the OK button.

   - Enter the wireless router name directly again

   To change the WEP key number to use, change the wireless router settings, and then redo the wireless connection.

   For details on changing the wireless router WEP key number, see the wireless router manual or contact its manufacturer.

3. Check3 Check the wireless router's settings.

   If the wireless router's DHCP function is off, turn it on and redo the wireless connection settings.

   - Enter the wireless router name directly again

4. Check4 Check the WEP key of wireless router.

   If you are using a wireless router that automatically creates WEP keys, check the WEP key (hexadecimal) created automatically by the wireless router, and then enter it on the printer.

   - Enter the wireless router name directly again

5. Check5 Check the MAC address filtering's settings.

   If MAC address filtering is enabled on the wireless router, change the settings to accept the printer's MAC address.

   To check the printer's MAC address, follow these steps.

   1. Press the Setup button.
   2. Use the or button to select Device settings and press the OK button.
   3. Select LAN settings and press the OK button.
   4. Select Print LAN details and press the OK button.
   5. Check MAC address of wireless LAN of the printed LAN details.
   - Enter the wireless router name directly again

   When the MAC address filtering is disabled on the wireless router, configure wireless connection settings again.

   - Enter the wireless router name directly again

   For details on checking or changing the wireless router settings, see the wireless router manual or contact its manufacturer.